Student Help

Which web browsers are best for viewing i-studentenquiry?

How do I register with i-studentenquiry?

How long does the registration form take to complete?

Can I register more than once?

What happens after I submit my i-studentenquiry registration form?

What should I do if I don't receive the verification e-mail?

How soon will I be sent a list of matches?

What should I do if I don't receive a list of matches?

How do I log into the My Account page on i-studentenquiry?

What is on the My Account page?

How do I update details on the My Account page?

What happens if I change the details on the My Account page?

Is my personal information safe?

Where can I find contact information for i-studentenquiry?

Can I send you feedback about the i-studentenquiry service?

Where can I find further information about studying overseas?


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Registering with i-studentenquiry is simple. All you need to do is complete one of the i-studentenquiry forms listing your personal details, educational background and study preferences.

To begin completing your registration form, visit www.i-studentenquiry.com and select undergraduate, postgraduate or English language.

All compulsory fields must be completed. Click 'Submit' to complete your registration.


The form takes approximately 8 to 10 minutes to complete.


You can only register your details once for each graduate level (Undergraduate, Postgraduate or English Language). However you can change/amend your details at any point and as many times as you wish.


Once you have submitted your i-studentenquiry registration form, you will be sent a verification e-mail containing a link to activate your enquiry. Upon activating, you will receive a second e-mail containing log in details, enabling you to log in and update or amend your details at any time on your My Account Page.


Firstly, we would advise searching your e-mail inbox, including junk or spam folders, for the verification e-mail using the following e-mail address:
enquiries@i-studentenquiry.com

If you find the verification e-mail, click the link contained within the e-mail to activate your enquiry. Once you have verified your e-mail address, you will be sent log in details.

If you do not find the verification e-mail, please e-mail us on the following address and we will send you log in details:
info@i-studentenquiry.com


48 hours after you submit your form.

Your information will then be sent via e-mail to a maximum of six institutions that match your profile criteria. The institutions will then contact you personally within days.


If you do not receive an e-mail from us 48 hours after submitting your form, then we advise checking your e-mail inbox, including junk or spam folders for any correspondence from i-studentenquiry.

If you experience any further problems, please e-mail us using the following e-mail address:
help@i-studentenquiry.com


To log into your registration form, visit the i-studentenquiry homepage and click on the "my account" button and select "Student". Here enter your e-mail address and password and click "Log in".


On your account page you will have access to your registration form(s) where you can edit and update your information. You will also be able to view any matches you have received using the i-studentenquiry service.


To make any updates or amendments to your form after submitting, you will need to log in using your e-mail address and password. From here, you can navigate your account page by choosing the profile from the drop down list that you wish to edit and click the "Edit this Profile" button. Once you have made any updates or changes to your page, click the "save changes" button.


If you amend the details on your page you may be matched to new institutions. You will be able to view these new matches on your My Account page. Please note that by changing your details you may not be matched with universities you had been previously, however they will still appear on your My Account page.


All personal details entered on i-studentenquiry are securely managed. By completing a profile on i-studentenquiry, you consent to us passing your details onto higher education institutions, which match your profile criteria.

We respect your privacy and will not share your information with other third parties.


To find contact information, please go to the contact page.


Yes, please send any comments or feedback you have to info@i-studentgroup.com


To find further information about studying overseas, please go to the links page.

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